Help center

Frequently asked questions

Everything about fitment, grading, shipping, returns and pickup.

Ordering & fitment

How do I know a part will fit my car?

Use the vehicle finder, then compare the OEM part number on the listing with the number on your old part or in your dealer's parts catalog. Still unsure? Call us with your VIN and we'll confirm before you buy.

What do the yellow circles in photos mean?

They mark any slight damage, scuff or crack we found during inspection, so you can see every imperfection before ordering. You receive exactly the part pictured.

How fast do you ship?

Orders placed before 2pm ET ship the same or next business day from Parlin, NJ. Large items like engines and hoods ship freight — we'll contact you to schedule.

What's covered by the warranty?

All used parts carry a 60-day warranty against defects. Electrical parts must be installed by a qualified technician. Extended coverage up to one year is available.

Can I pick up locally?

Yes — choose "Pickup" at checkout and we'll text you when your order is ready at 3143 Bordentown Ave, Parlin, NJ.

Do you ship internationally?

Yes — calculated international shipping is available at checkout for most items.

Warranty & returns

What's covered by the warranty?

All used parts carry a 60-day warranty against defects. Electrical parts must be installed by a qualified technician. Extended coverage up to one year is available.

Do I need a mechanic to install electrical parts?

Yes. Modules, ECUs, clusters and other electronics must be installed by a qualified technician after diagnosing the original fault — otherwise the warranty is void.

How do I start a return?

Contact us within 30 days of delivery with your order number. We'll send a return authorization and instructions. Pack the part securely in the original packaging where possible.

Read the full warranty

Still have a question?

Our parts specialists answer the phone Monday to Saturday.